Home Services12 weeks
24/7 booking agent that never misses a call
Residential services franchise · Texas
Booked jobs per week
+31%booked jobs per week
AI Agent & Automation Agency · Minnesota, USA
We build AI agents that run your workflows.
Agents that answer your leads, resolve support tickets and keep your records up to date without anyone stepping in. We design, build and manage them, and your team gets its time back.
- AI agents in production
- 150+
- Customer conversations handled
- 2M+
- Average reduction in operating costs
- 40%
Northstar Heating & AirExample conversation · fictional businessText message
Replies in under 5 seconds, day or night, and brings in a person when it needs one.
Inbound lead → booked meeting · Running live
01 · TRIGGERS
- New leadWebsite form
- Inbound callAfter hours
- Customer emailSales inbox
02 · AGENT REASONING
ZovaVera AgentSales & scheduling
- 1Understand the request
- 2Look up customer in CRM
- 3Check calendar availability
- 4Decide & take action
Guardrails on · human handoff ready
03 · ACTIONS IN YOUR TOOLS
- Update dealHubSpot CRM
- Book meetingGoogle Calendar
- Confirm by SMSText message
- Brief sales repTeam chat
- Completed in
- 38 sec
- Systems updated
- 4
- Human touches
- 0
WORKS WITH THE TOOLS YOU ALREADY USE
- HubSpot
- Zendesk
- Shopify
- QuickBooks
- Google Calendar
- Gmail
- Calendly
- Airtable
- Intercom
- Notion
- Stripe
- Zapier
- Make
- n8n
(01) See it in action
A customer texts at 11:47 PM. Your agent books the job.
This is what your customers experience, and what happens in your systems while they do.
Northstar Heating & AirText message · AI agent11:47 PM
BEHIND THE SCENES
- 1Classified as a no-heat priority call
- 2Checked tomorrow's dispatch board
- 3Created the job in your field service software
- 4Sent confirmation and tech details
- 5Alerted the on-call manager
Booked overnight, so the job is on the board when your team starts in the morning.
(02) How an agent works
A digital employee wired into your business.
Each ZovaVera agent picks up messages on your channels, answers from what your business knows, does the work inside your tools and hands off to a person when it should.
CHANNELS
- Phone
- Website chat
- SMS
- Web forms
Agent core
built for your business
- 1Knowledge
- 2Reasoning
- 3Guardrails
- 4Memory
YOUR TOOLS
- CRM
- Calendar
- Helpdesk
- Accounting
- Team chat
Human handoff to your team
1Knowledge
Trained on your services, pricing, policies and past conversations, so answers sound like your best employee.
2Reasoning
Understands what each customer actually needs and plans the steps to get it done.
3Guardrails
Hard limits on what it can say and do, with approval steps for anything sensitive.
4Memory
Remembers every customer's history across channels, so nobody has to repeat themselves.
(03) What we automate
Agents for support, sales and operations.
- 01
Customer Support Agents
Answer, triage and resolve customer requests over email, chat, SMS and phone, at any hour, in your brand's tone.
- Customer emails
- Agent resolves
- Order updated
- Reply sent
- Customer emails
- Agent resolves
- Order updated
- Reply sent
- 02
Sales & Lead Agents
Respond to every lead in seconds, qualify against your criteria, book meetings and keep your CRM up to date.
- Lead submits form
- Agent qualifies
- Meeting booked
- CRM updated
- Lead submits form
- Agent qualifies
- Meeting booked
- CRM updated
- 03
Operations Agents
Take over repetitive, rules-heavy back-office work: data entry, document processing, invoicing and reporting.
- Invoice arrives
- Agent extracts data
- Entry in QuickBooks
- Weekly report
- Invoice arrives
- Agent extracts data
- Entry in QuickBooks
- Weekly report
- 04
Knowledge Assistants
Give every employee an assistant that knows your SOPs, policies and documentation, with a source for every answer.
- Employee asks
- Searches your docs
- Agent answers
- Source cited
- Employee asks
- Searches your docs
- Agent answers
- Source cited
(04) Industries
Trained for the way your industry works.
Pick your industry to see the exact conversations, workflows and numbers for a business like yours.
Home Services
HVAC, plumbing, electrical, roofing
Answer every call and text, book jobs straight onto the dispatch board, even at midnight.
See the home services agent →Clinics & Dental
Dental, chiropractic, med spa, physical therapy
Fill open appointments, check insurance networks and send intake forms without tying up your front desk.
See the clinic agent →Real Estate
Agents, teams, brokerages, property managers
Reply to every buyer lead in seconds, qualify them and book showings straight onto your calendar.
See the real estate agent →Home Care
Senior care, private duty, companion care, home health
Answer families the moment they reach out, run care intake and book in-home assessments before they call another agency.
See the home care agency agent →Auto Dealers & Repair
Repair shops, dealerships, collision, tire & lube
Book service appointments, answer “is my car ready?” and follow up on vehicle leads without tying up your service advisors.
See the shop agent →Accounting & Tax
CPA firms, tax preparers, bookkeeping
Answer client questions, book consultations and chase missing documents so tax season doesn't bury your team.
See the firm agent →
(05) The difference
Two hours of work, done in 38 seconds.
The same inbound lead, handled two ways. Done by hand, most of the time goes to waiting for someone to be free. The agent replies right away.
Your team today
2h 08m
Waiting in the queue · 1h 35mWaiting in the queue
Read & understand · 4 min
Look up in CRM · 6 min
Check availability · 8 min
Reply & book · 10 min
Update records · 5 min
- Read & understand 4m
- Look up in CRM 6m
- Check availability 8m
- Reply & book 10m
- Update records 5m
With a ZovaVera agent
38 sec
All six steps · 38 seconds
Every step done in seconds, at 2 PM or 2 AM.CALCULATOR
What are missed leads costing you?
Revenue you lose each month
$13,500
- Per year
- $162,000
- Customers lost per month
- 9
Win these leads back→
Estimate only. Assumes missed leads would close at your usual rate if answered right away.
WHERE WE WORK
Based in Minnesota, working across the US.
ZovaVera is based in Minnesota. We design, build and manage AI agents for businesses across the country, and we work Central Time hours.
- A partner in your time zone
- Serving businesses across the US
- US-based data hosting available
(06) By the numbers
- AI agents in production
- 150+
- Customer conversations handled
- 2M+
- Average reduction in operating costs
- 40%
- Client retention
- 98%
(07) Approach
From first call to live agent in 2 to 3 weeks.
KickoffWk 1Wk 2Wk 3
- 01Discovery and strategy
- 02Solution design
- 03Build and testing
- 04Phased launch
- 05Managed care▸ongoing
- 01
Discovery and strategy
We map your workflows with your team, quantify where hours are lost and pick the agent with the clearest return.
- 02
Solution design
We draw out each trigger, decision, integration and handoff, and you sign off on the plan before we build.
- 03
Build and testing
We connect your systems and test against hundreds of your real historical cases.
- 04
Launch and ongoing care
We roll out in phases, monitor the agent daily and keep improving it as your business changes.
(08) Selected work
Before and after, week by week.
Weekly performance before and after each agent went live. Client names are withheld at their request.
Healthcare12 weeks
Patient intake automated across six locations
Specialty clinic group · Florida
Front-desk calls per day
−62%front-desk calls per day
E-commerce12 weeks
Support agent that resolves tickets start to finish
Direct-to-consumer brand · California
Share of tickets resolved by the agent
78%tickets resolved by the agent
Examples are illustrative. Results vary by business, volume and workflow.
They drew our entire intake process on one page, then automated it in three weeks. It felt like working with a seasoned consulting firm.
(09) Governance
AI you can trust with your customers.
Enterprise-grade security
Encryption in transit and at rest, least-privilege access and a full audit trail of every action an agent takes.
Compliance-ready
Builds designed to support HIPAA, SOC 2 and state privacy requirements, with US-based data hosting available.
Human oversight
Sensitive actions wait for approval, and the agent hands off to your team right away with the full context.
Your data stays yours
We work with providers that never train on your data. You own every workflow and integration.
(10) FAQ
Common questions.
What exactly is an AI agent?+
An AI agent is software that understands requests in plain language, decides what to do and takes action in your business systems, like updating a CRM, booking an appointment or resolving a customer request.
Will an agent replace my team?+
No. Agents take the repetitive, high-volume work so your people can spend their time on the conversations and decisions that need a human. Anything outside an agent's scope goes to your team with the full context.
How long does an engagement take?+
Most first agents go from kickoff to launch in two to three weeks. Larger projects, with more systems to connect or stricter validation, take longer. We give you a firm timeline on the free call.
Which systems can you integrate with?+
Most modern business software: CRMs, helpdesks, phone systems, calendars, ERPs, accounting platforms, spreadsheets and databases. If it has an API, we can work with it.
How is pricing structured?+
We scope each project after a free consultation. The build is a fixed price, and ongoing management is a predictable monthly plan with no surprise fees.
(→) Start a project
Let's draw your first workflow.
Get my free automation plan→
In 30 minutes we'll sketch one of your processes as an automated workflow. You keep the sketch, and there's no obligation.