- Customer emails
- Agent resolves
- Order updated
- Reply sent
(01)
Customer Support Agents
Answer, triage and resolve customer requests over email, chat, SMS and phone, at any hour, in your brand's tone.
- Resolve FAQs, order status, returns and scheduling✦
- Triage and route complex issues with full context✦
- Escalate to your team with a clear summary✦
Integrates with Zendesk · Intercom · Gorgias · Twilio · Shopify